How to check your NYC parking ticket dispute status

The Department of Finance's online violation lookup (NYCServ / CityPay) is the system of record. Search by the 10-digit ticket number, or by plate + state + plate type to see every open violation on the vehicle.

• Hearing or appeal status — whether your dispute was received and whether a decision exists.
• Payment status — what you owe now (a timely dispute freezes late penalties while pending).
• Judgment status — whether the ticket has entered a default judgment.
• You can also check in the NYC Parking Ticket Pay or Dispute app, or by calling 311.

Prefer a plain-language readout? Our free lookup pulls the same public record by plate or ticket number and shows the historical dismissal rate for your violation next to it.

Timings are the official DOF/311 figures. If your evidence was incomplete, the judge may instead send a request for more documents (an adjournment) rather than a decision.

• Hearing pending — your request is in the queue. Nothing to do; no late penalties accrue on a dispute filed within 30 days.
• Not guilty / dismissed — the case is closed and you owe nothing. If you had already paid, a refund is issued to the registered owner.
• Guilty with reduction — pay the reduced amount by the stated deadline, or appeal within 30 days.
• Guilty — pay within 30 days of the decision to avoid new penalties, or appeal.
• In judgment — the ticket defaulted before your dispute was filed. A different process applies: hearing after judgment.

• Check spam for NYCServ@finance.nyc.gov — the decision email is the single most-missed message in the process.
• Check the lookup: the decision is posted there even when the email or letter goes astray.
• Request a copy of the decision: by mail from NYC Department of Finance, Correspondence Unit, One Centre Street, 22nd Floor, New York, NY 10007 (include name, address, plate, and ticket number), or call 311.
• Still stuck? The Office of the Parking Summons Advocate exists for exactly this — disputes where a decision never surfaced.

Never re-pay a ticket while a dispute is pending just because the status still says open — see paid but still shows unpaid for how processing lags work.